Converging Contexts Across Conversations: An Introduction to Communication

Converging Conversations across Contexts provides a broad introduction to the many facets of communication and media studies. From Aristotle to Mark Zuckerberg, shared meaning, whether accomplished through talk or technology, is at the core of communication. This textbook offers an examination of messages and meanings, public relations, journalism and social media, and group, health, and organizational settings and reveals a nuanced view of the interface between and among human and mediated communication. Moreover, this textbook illustrates the convergence among the various contexts in which we communicate, socialize, work, and play.

Table of Contents

  1. Chapter 1 Welcome to the School of Communication 1
    1. Media Studies 2
    2. Public Relations 3
    3. Strategic and Organization Communication 3
    4. Academic Resources 6
    5. Health, Wellness, and Safety 6
    6. Useful Student Services 7
  2. Chapter 2 Introduction to the Field of Communication 9
    1. Introduction 10
    2. Defining Communication 11
    3. Approaches to Communication 12
    4. Models of Communication 12
    5. Communication Contexts 16
    6. Summary 17
    7. Key concepts 18
    8. References 18
    9. Discussion questions 19
  3. Chapter 3 Rhetorical and Public Communication 21
    1. Introduction 22
    2. Rhetoric’s Ancient Roots 22
    3. Rhetoric’s Current Applications and Future Implications 26
    4. Summary 33
    5. Key concepts 33
    6. References 33
    7. Discussion questions 34
  4. Chapter 4 Interpersonal Communication and Personal Relationships 35
    1. Introduction 36
    2. Characteristics of Competent Communicators 38
    3. Personal Relationship Theories 42
    4. Summary 54
    5. Key concepts 54
    6. References 54
    7. Notes 57
    8. Discussion questions 57
  5. Chapter 5 Small Group Communication 59
    1. Introduction 60
    2. Why Should You Learn About Small Groups? 61
    3. What Is Small Group Communication? 61
    4. Communication Skills: Communication Competence in Groups 63
    5. Small Group Development 64
    6. Establishing Group Culture 65
    7. Group Cohesiveness 69
    8. Groupthink 69
    9. Leadership in Small Groups 70
    10. Group Decision-Making and Problem-Solving 72
    11. Summary 76
    12. Key concepts 76
    13. References 77
    14. Discussion questions 79
  6. Chapter 6 Family Communication 81
    1. History 82
    2. Introduction 82
    3. Defining the Family 83
    4. Family Types 87
    5. Expectations of Family Members 87
    6. Couple Types 88
    7. Family and Communication 90
    8. Parent–Child Communication and Creating a Family Identity 91
    9. Sibling Communication 92
    10. Families, Culture, Gender, and the Influence of Technology 93
    11. Family Communication Theories 94
    12. Family Conflict 97
    13. Summary 98
    14. Key concepts 99
    15. References 99
    16. Discussion questions 100
  7. Chapter 7 Organizational Communication 103
    1. History 104
    2. Introduction 104
    3. Key features of Organizational Communication 107
    4. Network Roles 111
    5. Leadership 112
    6. Summary 116
    7. Key concepts 116
    8. References 116
    9. Discussion questions 117
  8. Chapter 8 Intercultural Communication and Cultural Diversity 121
    1. History 122
    2. Introduction 123
    3. Theoretical Approaches 127
    4. Summary 136
    5. Key concepts 138
    6. References 138
    7. Discussion questions 139
  9. Chapter 9 Mass Communication 141
    1. Short History of Mass Communication 142
    2. Introduction 143
    3. Examining Communication Models for Mass Communication 145
    4. From Emergence to Convergence 146
    5. Mass Communication Theories 148
    6. Summary 158
    7. Key concepts 158
    8. References 158
    9. Discussion questions 160
  10. Chapter 10 Social Media Communication 163
    1. Introduction 164
    2. Social Networking 165
    3. Interaction Orientation 166
    4. Personalization/Customization 166
    5. User-Added Possibility 167
    6. Functions of Social Media 168
    7. Social Media Audiences 174
    8. Social Media Privacy 176
    9. Social Media Evaluation and Metrics 177
    10. Future Social Media Landscape 178
    11. Summary 179
    12. Key concepts 180
    13. References 180
    14. Discussion questions 183
  11. Chapter 11 Film/Video 185
    1. Introduction 186
    2. Two Approaches to Storytelling 188
    3. Production Workflows 195
    4. A History of the Motion Picture 196
    5. Film Theory and Criticism 197
    6. Bazin’s Contention with Realism 198
    7. Auteur Theory 198
    8. On the Digital Technology 199
    9. Summary 200
    10. Key terms 200
    11. Note 201
    12. History of films by location 201
    13. References 203
  12. Chapter 12 Journalism 207
    1. What Is Journalism? 208
    2. What Do Journalists Do? 209
    3. Journalism History 211
    4. Gatekeeping 213
    5. Agenda Setting 214
    6. Framing 215
    7. Ethics 215
    8. Journalism Today 218
    9. Summary 219
    10. Key concepts 220
    11. References 220
    12. Discussion questions 222
  13. Chapter 13 Public Relations 223
    1. Introduction 224
    2. Public Relations in Popular Culture 224
    3. Defining Public Relations 225
    4. Identifying Publics: Demographics and Psychographics 228
    5. The Components of Public Relations 228
    6. Public Relations versus Marketing and Journalism 230
    7. The History of Public Relations 231
    8. Public Relations Theory and Models 235
    9. Public Relations Ethics 243
    10. Public Relations Careers 244
    11. Summary 247
    12. Key concepts 247
    13. References 248
    14. Discussion questions 248
  14. Chapter 14 Health Communication 251
    1. Introduction 252
    2. Provider-Patient Communication 254
    3. Communication Satisfaction 255
    4. Family Caregiver Experiences 257
    5. Cultural Issues in Health Communication 259
    6. Communication in Healthcare: Organizational Perspectives 260
    7. Healthcare Teams 261
    8. Health Communication and the Media 263
    9. Technology and Health 266
    10. Health Literacy 268
    11. Summary 268
    12. Key concepts 269
    13. References 269
    14. Discussion questions 272
  15. Chapter 15 Careers in Communication 275
    1. Introduction 276
    2. Preparing for the Job 277
    3. Careers 279
    4. Summary 283
    5. References 284
    6. Discussion questions 285
  16. Glossary 287
  17. Author Biographies 297